Terms of Service

247 Auto Batteries provides the following services across Melbourne's western suburbs:

• 24/7 mobile battery replacement and installation
• Jumpstart services
• Emergency fuel delivery
• Lockout assistance
• Tyre changes
• Towing services (within service area)
• Roadside assistance membership plans

Our services are available 24/7 within a 100km radius from Melbourne CBD, focusing on Melbourne's western suburbs. While we strive to provide immediate assistance, service availability may be affected by:

• Extreme weather conditions
• High demand periods
• Road closures or access restrictions
• Vehicle location and accessibility

• Payment Methods: We accept cash and EFTPOS payments on-site. EFTPOS accepted cards include Visa, Mastercard, Amex, Fleet Card, and Afterpay
• Pricing: All prices are quoted in Australian Dollars (AUD) and include GST unless otherwise stated
• Quotes: Quotes provided are estimates and may vary based on the actual service required
• Payment Due: Payment is due upon completion of service unless otherwise arranged
• Membership Plans: Roadside assistance memberships are billed annually or monthly as per the selected plan

• Battery Warranty: All batteries sold come with manufacturer warranties (terms vary by brand)
• Workmanship Guarantee: We guarantee our installation and service work for 30 days
• Consumer Guarantees: Your rights under Australian Consumer Law are not affected by these terms

To the extent permitted by law:

• We are not liable for pre-existing damage to your vehicle
• We are not responsible for delays outside our reasonable control
• Our liability is limited to the cost of the service provided
• We maintain appropriate insurance coverage for our operations
• You are responsible for providing accurate vehicle and location information

• Service Cancellation: Please notify us as soon as possible if you need to cancel. No charge applies if cancelled before our technician is dispatched
• Membership Cancellation: Roadside assistance memberships can be cancelled with 14 days notice. Refunds are prorated for annual memberships
• Product Returns: Batteries and products can only be returned if they are faulty or defective. We do not accept change of mind returns or returns based on finding a cheaper price elsewhere. All faulty products must be assessed and confirmed defective before a refund or replacement is issued

When using our services, you agree to:

• Provide accurate vehicle information and location details
• Ensure safe access to your vehicle for our technicians
• Disclose any known vehicle issues that may affect service
• Treat our staff with respect and professionalism
• Pay for services as agreed